Shipping Policy
At Light Weight Gold Jewellery, we aim to deliver your gold and diamond pieces securely and on time. Our carefully managed shipping process ensures that your jewellery arrives in perfect condition, whether you order from West Bengal or beyond.
Shipping in India
We deliver to all pin codes across India using trusted logistics partners for reliable service.
Order Dispatch Orders are usually processed and dispatched within 1 business day. Tracking details are sent via email or WhatsApp once shipped.
Order Tracking Use the provided tracking link and AWB number to monitor your shipment in real time.
Order Delivery Typical delivery is 2–3 days for metro areas and 5–7 days for non-metro regions. Delivery requires a registered 10-digit Indian mobile number as part of OTP-based verification.
Shipping Charges Free shipping for prepaid orders above ₹499 within India. ₹59 for prepaid orders below ₹500. ₹99 applies to COD orders.
International Shipping
We ship internationally via leading providers such as DHL and Aramex, ensuring safe handling of your luxury pieces.
Order Dispatch International orders are processed within 1–2 business days. Tracking details are provided after dispatch.
Order Delivery Orders typically arrive within 15 days from order date, subject to customs processing.
Shipping Charges Charges are calculated based on order weight and shown at checkout. Rates are DDU (Delivery Duty Unpaid). Recipients are responsible for import duties, customs, and local taxes.
For questions about shipping or delivery, please contact us at info@lightweightgoldjewellery.com.
FAQ
Do you ship internationally? Yes, we deliver worldwide. Contact us for details.
When will my order ship? Most orders ship within 1–3 business days.
Why hasn’t my order arrived? Occasional delays may occur due to operational or logistic issues. You’ll be notified promptly if so.
Do I need to be present to receive my order? High-value orders may require signature on delivery.
What payment methods do you accept? We accept credit/debit cards, UPI, net banking, and COD (India only).
How can I cancel my order? Orders can be cancelled before shipping by emailing info@lightweightgoldjewellery.com or calling our helpline.
What if my jewellery arrives damaged? Report and return within 7 days of delivery, following our return policy.